Contact information
At Aureum Zero, we believe that direct and clear communication with our customers is fundamental. We want you to feel secure and supported at every step of your shopping experience. Therefore, we provide various contact channels to resolve your doubts, receive suggestions, or address any issues.
4.1 Email
General inquiries, orders, or support: support@aureum-zero.store
Shipping-related matters: support@aureum-zero.store
Returns and refunds: refunds@aureum-zero.store Our team commits to responding within a maximum period of 24 to 48 business hours.
4.2 Social Media
Stay connected and up to date with our news, promotions, and launches:
TikTok
You can send us a direct message on any of these platforms, and our team will respond as soon as possible.
4.3 Contact Form
On our website, you will find a contact form designed to send your inquiries directly to the corresponding department. Please ensure you include your name, email, and a detailed description of your query so we can provide a quick and accurate response.
4.4 Our Commitment to You
At Aureum Zero, we strive to offer a close, transparent, and professional service. Your satisfaction is our priority, and every inquiry will be handled with the attention and care you deserve.
Your shopping experience does not end when you receive your Aurzerum; we are here to accompany you every step of the way.