Privacy policy

At Aureum Zero, we take our customers' privacy and security very seriously. This policy describes how we collect, use, store, and protect your personal information when you interact with our store—whether making purchases, subscribing to newsletters, or visiting our website. Our priority is to ensure your experience is safe, reliable, and transparent.

1.1 Information We Collect

We collect information in different ways to provide an optimal service:

Information you provide directly: Name, email, phone number, shipping and billing address, contact preferences, and order details.

Automatically collected information: IP address, device type, browser, pages visited, and browsing time. This helps us better understand how you use our store and improve the user experience.

Third-party information (where applicable): When using external payment methods or shipping services, we may receive information necessary to process your order securely.

1.2 Use of Your Information

We use your personal information exclusively for the following purposes:

To process, manage, and deliver your orders quickly and efficiently.

To communicate with you regarding order status, promotions, news, or important changes to our services.

To improve our products, services, and the store's browsing experience.

To detect and prevent fraudulent activities or unauthorized use of our platform.

To comply with legal and regulatory obligations when necessary.

1.3 Data Protection

Your security is our priority:

We implement advanced security protocols, such as SSL encryption and secure data storage, to protect your information.

We limit access to your information strictly to authorized personnel who require the data to perform their duties.

We regularly review our policies and systems to ensure your information remains protected against unauthorized access, loss, or improper disclosure.

1.4 Information Sharing

At Aureum Zero, we will never sell or rent your personal information. We may share your data only with:

Transport and logistics companies to ensure the correct delivery of your orders.

Payment service providers to process your transactions securely.

Competent authorities, only when required by law.

1.5 User Rights

You have the right to:

Access your personal information stored in our store.

Request the correction or deletion of your data if you wish.

Withdraw your consent to receive promotional communications at any time.

1.6 Contact

If you have questions about how we handle your information or wish to exercise your rights, you can contact us directly at: support@aureum-zero.store.

At Aureum Zero, your privacy and trust are essential to us. Thank you for choosing us to accompany you with style and elegance in every Aurzerum you carry.